Module 2: Good Practice Guidelines Booklets

This booklets, bite-sized brochures and posters provides guidance to small- and medium-sized practices on how to better manage their practice and ultimately operate in a safe, profitable, and professional manner. The publications includes practice management principles and best practices on a comprehensive range of topics. It features modules that may be used for training and education.
See also our other 4 Modules Practice Management Reference Guides.

Booklet 1_Healthcare Practice Front Office Professional Behaviour
Booklet 2_Communicating with Patients in the Healthcare Practice
Booklet 3_Scheduling Patients in the Healthcare Practice
Booklet 4_Guidelines for Identification and Authentication of New Patients
Booklet 5_Healthcare Practice_A Safe Place Tips and Tricks
Booklet 6_Consumer Protection Act_A Quick Reference Guide for the Healthcare Practice
Booklet 7_A Guide to the Children’s Act for the Healthcare Practice
Booklet 8_The Healthcare Practice Manager’s Guide to Time Management
Booklet 9_Email Compliancy in the Healthcare Practice
Booklet 10_Complaints Management in the Healthcare Practice
Booklet 11_Cybersecurity for the Small Healthcare Practice

Bite-Sized 1_Safe Computing
Bite-Sized 2_Removable media in the Healthcare Practice
Bite-Sized 3_Mobile Computing_Secure use of laptops and other mobile devices in the Healthcare Practice
Bite-Sized 4_Internet & EMail Usage
Bite-Sized 5_Application Security

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