Activities POPIA Compliance Management Framework

Objective: Create a POPI Compliance Management Framework in terms of paragraph 4(1)(a) of the Regulations in terms of the POPI Act
NOTE: All categories and activities are approximations and will depend on the specifics of your project. If appointed and registered, the Information Officer may take the role of Project leader.

Included in the toolkit

Compliance Statement

Activity

No

Activity Template Main POPIA Reference Mandatory?
00.0 Create _Compliance Statement _Compliance Statement   Optional

Documentation Management

Activity

No

Activity Template Main POPIA Reference Mandatory?
00.0

Create Summary 0 – Documentation

Management

00.0_Summary Category

0_00_Documentation Management

  Optional
00.1

Create Summary POPIA Compliance

Management Framework

00.1_Summary POPIA Compliance

Management Framework

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(a)

Mandatory
00.2

Create a Document Retention and

Destruction Policy

00.2_Document Retention and Destruction Policy. POPIA:  Section 14 & 109(3)(g) Mandatory
00.3

Create a Personal Information Assets

Information Classification Matrix and

Handling Guide

00.3_Personal Information Assets

Information Classification Matrix and

Handling Guide

POPIA:  Section 109(3)(g)  Recommended
         
00.4

Create an Archiving of Records Register

[To keep record of documents in archive]

00.4_Archiving of Records Register POPIA:  Section 14 & 109(3)(g) Mandatory
00.5 Create a Record Disposal Certificate [To keep record of disposed documents] 00.5_Record Disposal Certificate POPIA:  Section 14 & 109(3)(g) Recommended
00.6 Create a Records Disposal Register [To keep record of disposed documents] 00.6_Records Disposal Register POPIA:  Section 14 & 109(3)(g) Recommended
00.7

Develop & Implement a  Register of

Processing Documentation

00.7_Section 17 Register of Processing

Documentation

POPIA:  Section 8 & 17 Regulation: Mandatory
          
  Additional Resource Presentation: POPIA Awareness4_Security Measures in the Context of POPI – Leadership

Preparation for the Project

Activity

No

Activity Template Main POPIA Reference Mandatory?
01.0

Create Summary 1 – Preparation for the

Project 

01.0_Summary Category 01.0 –

Preparation for the Project

  Optional
01.2 Develop a risk assessment questionnaire and conduct a risk assessment.

01.2_POPI Security Risk Assessment –

Companies

POPIA:  Section 8, 19 & 109(3)(g)

Regulation: R. 4(1)(d)

Mandatory
01.4 Draw up an executive letter form the head of the Organisation to show to the staff, outside contractors that the top management support the implementation of a POPI Compliance Management Framework for the Organisation. 01.4_POPI Executive Support Letter

POPIA:  Section 8

Regulation: R. 4(1)(e)

Mandatory
01.5

Draw up a cover letter for Staff Members

Knowledge Questionnaire

01.5_Project Cover letter for Staff

Members Knowledge

Questionnaire

POPIA:  Section 8

Regulation: R. 4(1)(e)

Mandatory
01.6

Draw up a cover letter for Leadership 

Knowledge Questionnaire

01.6_Project Cover letter for

Leadership  Knowledge

Questionnaire

POPIA:  Section 8

Regulation: R. 4(1)(e)

Recommended
01.7 Develop a start questionnaire to determine staff members knowledge

01.7_Project Start Questionnaire Staff

Members Knowledge

POPIA:  Section 8

Regulation: R. 4(1)(e)

Recommended
01.8 Develop a start questionnaire to determine leadership knowledge

01.8_Project Start Questionnaire

Leadership Knowledge Questions

POPIA:  Section 8

Regulation: R. 4(1)(e)

 
01.9 Develop a checklist to determining the data protection designation of the organisation

01.9_Determining the Data Protection

Designation of the Organisation

POPIA: Section 1  
  Additional Resource

12.1.2_Checklist_Staff Awareness Training

12.2.2_Guideline Are you a Responsible Party or an Operator

 

Implement & Maintain Governance & Leadership Structure

Activity

No

Activity Template Main POPIA Reference Mandatory?
02.0

02_Implement & Maintain Governance &

Leadership Structure

02_Implement & Maintain

Governance & Leadership Structure

   
02.1 Develop and implement a Personal Information Protection Policy.

02.1_Personal Information Protection

Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Mandatory
02.2

Draw up an appointment letter for the

Information Officer

02.2_Appointment Letter Information

Officer

POPIA:  Section 55(1), 55(2)

PAIA: Section 17, 90(1), 90(2),

90(3) & 77K

POPIA Regulation: R. 4

Mandatory
02.3 Draw up a letter for the Authorisation of an  Information Officer

02.3_Authorisation Letter Information

Officer

POPIA:  Section 55(1), 55(2)

PAIA: Section 17, 90(1), 90(2),

90(3) & 77K

POPIA Regulation: R. 4

Optional
02.4

Draw up an appointment letter for the

Deputy Information Officer

02.4_Designation Letter Deputy

Information Officer

POPIA:  Section 55(1), 55(2)

PAIA: Section 17, 90(1), 90(2),

90(3) & 77K

POPIA Regulation: R. 4

Optional
02.5 Develop, draw up and get signed an addendum to employee’s current service agreements

02.5_Access and Confidentiality

Agreement with Employees

POPIA:  Section 5 Regulation: Mandatory
02.6

Develop Letter to Employees Privacy

Notification

02.6_Letter to Employees Privacy

Notification

POPIA:  Section 18

 

Recommended
02.7

Develop POPIA Section 18 Privacy

Notification – Employees

02.7_POPIA Section 18 Privacy

Notification – Employees

POPIA:  Section 18

 

Recommended
02.8 Do a personal information impact assessment to ensure that adequate measures and standards exist in order to

02.8_Template Data Protection Impact

Assessment.asd

POPIA: Sections 8, 19 & 19(3)(g)

Regulation: R. 4(1)(a)

Recommended
  comply with the conditions for the lawful processing of personal information      
  Additional Resource

12.1.4_Checklist Section 17 – Documentation of processing operations

12.2.4_Guideline Documentation Processing Operations

Data Subject Rights

Activity

No

Activity Template Main POPIA Reference Mandatory?
03.0

03.0_Summary 03_Data Subject Rights

Policies & Procedure

     
03.1

Create Procedure for Handling of Individual

Rights

03.1_Procedure for Handling of

Individual Rights

POPIA:  Section 5 & 109(3)(g) 

Regulations: Regulation 4(1)(d)

Mandatory
03.2

Create Consent for Processing of Personal

Information

03.2_Consent to Process Personal

Information Policy

POPIA:  Section 14(7) 

Regulations: Regulation 4(1)(d)

Mandatory
03.3 Develop & implement privacy notification for clients

03.3_POPI Section 18 Privacy

Notification – Clients

POPIA:  Section 18 Mandatory
03.6 Create Data Subject Request Register 03.6_ Data Subject Request Register

POPIA:  Section 14(7) 

Regulations: Regulation 4(1)(d)  

Recommended
03.7 Create Forms and Procedure for Objection to the Processing of Personal Information

03.7_Form 1 Objection to the

Processing of Personal

Information

POPIA:  Section 11(3)

Regulations: Regulation 2

Mandatory
03.8

Create Forms and Procedure Request for

Correction or Deletion of Personal

Information or Destroying or Deletion of

Record of Personal Information

03.8_Form 2 Request for Correction or Deletion of Personal Information or Destroying or Deletion of Record of Personal Information

POPIA:  Section 24(1)

Regulations: Regulation 3

Mandatory
03.9

Create Forms and Procedure Request for

Access to Record of Private Body

03.9_Form C Request for Access to

Record of Private Body

PAIA:  Section 51(1)(b)(iv) & 51(1)(e)

Regulations: Regulation 10

Mandatory

03.10

 

Create Forms & Procedures for Withdrawal of Consent 03.10_Withdrawal of Consent POPIA:  Section 11(2)(b)) Recommended
Additional Resource

12.1.5_Checklist Data Subject Rights Forms & Procedures

12.2.5_Guideline Data Subject Rights

 

Implement & Maintain Personal Information Inventory

Activity

No

Activity Template Main POPIA Reference Mandatory?
04.1 Read How to find computer hardware 04.1_How to find computer hardware   Recommended
04.2

Create & Maintain Personal Information

Assets Hardware

04.2_Personal Information Assets

Hardware

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
04.3

Create & Maintain Personal Information

Assets Shared Databases

04.3_Personal Information Assets

Shared Databases

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
04.4

Create & Maintain Personal Information

Assets Operating Systems and Software

04.4_Personal Information Assets

Operating Systems and Software

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
  Additional Resource 04.1_How to find computer hardware    

Create & Maintain Policies & Procedures

Activity

No

Activity Template Main POPIA Reference Mandatory?
05.0

05.0_Summary Create & Maintain Policies

& Procedures

     
05.1

Create & Implement Information Quality

Policy

05.1_ Information Quality Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.2

Create & Implement Minimum Access

Policy

05.2_Minimun Access Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.3

Create & Implement Password

Management Policy

05.3_Password Management Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.4 Create & Implement Acceptable Use Policy of Computer Equipment

05.4_ Acceptable Use Policy of

Computer Equipment

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.5 Create & Implement Social Media Policy 05.5_Social Media Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.6

Create & Implement Bring your Own

Device Policy

05.6_Bring your Own Device Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.7

Create & Implement Clear Desk and Clear

Screen Policy

05.7_Clear Desk and Clear Screen

Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.8 Create & Implement Shred-it All Policy 05.8_Shred-it All Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
05.10

Create & Implement Removable Media

Policy

05.10_Removable Media Policy

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
  Additional Resource 12.2.1_Guideline Cybersecurity Practices for Small Organisations  

Implement & Maintain Training & Awareness Program

Activity

No

Activity Template Main POPIA Reference Mandatory?
06.0

06.0_Summary Implement & Maintain

Training & Awareness Program

     
06.1 Employee Training Log 06.1_Employee Training Log

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.2 Employee Training Programme 06.2_Employee Training Programme

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.3 Awareness Poster – Email Phishing Awareness Poster – Email Phishing

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.4

Awareness Poster – Insider, Accidental or

Intentional Data Loss

Awareness Poster – Insider, Accidental or Intentional Data Loss

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.5

Awareness Poster – Loss or Theft of

Equipment and Data

Awareness Poster – Loss or Theft of

Equipment and Data

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.6 Awareness Poster – Make secure choices Awareness Poster – Make secure choices

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.7 Awareness Poster – What is my responsibility regarding e-mail security Awareness Poster – What is my responsibility regarding e-mail security

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.8 Awareness Poster – What is my responsibility regarding passwords Awareness Poster – What is my responsibility regarding passwords

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.10

Awareness Poster – What is our client’s

(data subject) rights

Awareness Poster – What is our client’s

(data subject) rights

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.11 Awareness Poster – What is our legal basis for processing personal information Awareness Poster – What is our legal basis for processing personal information

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.12

Awareness Poster – What is Personal

Information

Awareness Poster – What is Personal

Information

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.13 Awareness Poster – What to do when Using a Mobile Device

Awareness Poster – What to do when

Using a Mobile Device

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.14 POPI Act Compliance Awareness Poster

POPI Act Compliance Awareness

Poster

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.15 POPI Awareness1_An Overview Leadership

POPI Awareness1_An Overview

Leadership

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.16 POPI Awareness2_An Overview All Staff

POPI Awareness2_An Overview All

Staff

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.17 POPI Awareness3_Mobile Devices All Staff

POPI Awareness3_Mobile Devices All

Staff

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.18 POPI Awareness3_Mobile Devices All Staff POPI Awareness4_Security Measures in the Context of POPI – Leadership

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.19

POPI Awareness5_Collection of Personal

Information in the Context of POPI – All

Staff

POPI Awareness5_Collection of

Personal Information in the Context of

POPI – All Staff

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.20

POPI Awareness6_Data Subject Rights – All

Staff

POPI Awareness6_Data Subject Rights

– All Staff

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
06.21

POPI Awareness7_Electronic

Communications – All Staff

POPI Awareness7_Electronic

Communications – All Staff

POPIA:  Section 8

Regulations: R. 4(1)(e)

Recommended
  Additional Resource 12.1.2_Checklist_Staff Awareness Training  

Manage Information Security Risk during Communication & Transmission

Activity

No

Activity Template Main POPIA Reference Mandatory?
07.0

07.0_Summary Manage Information

Security Risk during Communication and

Transmission

     
07.2

Create & implement Consent to Use

Electronic Communication

07.2_Consent to Use Electronic

Communication

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
07.3

Create & implement Fax Cover Letter

Confidentiality Notice and Disclaimer

07.3_Fax Cover Letter Confidentiality

Notice and Disclaimer

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
07.4 Create & implement Disclaimer Clauses for all Electronic Communications

07.4_Disclaimer Clauses for all

Electronic Communications

POPIA:  Section 8 & 109(3)(g) 

Regulations: R. 4(1)(d)

Recommended
  Additional Resource 12.2.1_Guideline Cybersecurity Practices for Small Health Care Organisations  

Third Party - Operator - Compliance Management

Activity

No

Activity Template Main POPIA Reference Mandatory?
08.0

08.0_Summary Managing Third Party

Compliance

     
08.1

Create and maintain an Approved

Vendors_Operator’s list

08.1_ Approved Vendors_Operators

POPIA:  Section 20, 21 & 22 

Regulations: R. 4(1)(d)

Recommended
08.2

Create and prepare a Cover Letter to send with Operator POPI Compliance

Questionnaire

08.2_Cover Letter Operator POPI

Compliance Questionnaire

POPIA:  Section 20, 21 & 22 

Regulations: R. 4(1)(d)

Recommended
08.3

Create and prepare an Operator POPI

Compliance Questionnaire

08.3_Operator POPI Compliance

Questionnaire

POPIA:  Section 20, 21 & 22 

Regulations: R. 4(1)(d)

Mandated
08.4

Check all third-party service provider agreements and if necessary implement this 08.5_ Data Protection Agreement for

Operators

08.5_ Data Protection Agreement for

Operators

POPIA:  Section 20, 21 & 22 

Regulations: R. 4(1)(d)

Mandated
  Additional Resource 12.2.3_Guideline Understanding whether you are Processing Personal Information

Managing Direct Marketing

Activity

No

Activity Template Main POPIA Reference Mandatory?
09.1

Create and maintain Application  for the

Consent of a  Data Subject for the

Processing of Personal Information

09.1_ Application  for the Consent of a

Data Subject for the Processing of

Personal Information

POPIA:  Section 69(2) 

Regulations: Regulation 6

Mandatory for direct marketing
  Additional Resource 12.2.3_Guideline Understanding whether you are Processing Personal Information

Implement & Maintain Security Incident Procedures

Activity

No

Activity Template Main POPIA Reference Mandatory?
10.0

10.0_Summary Implement & Maintain

Security Incident Procedures

     
10.1

Create and maintain Data Breach Policy

Security Compromise Policy

10.1_Data Breach Policy Security

Compromise Policy

POPIA:  Section 8

Regulations: R. 4(1)(e)

Mandatory
10.2

Create and prepare 10.2_Data Breach

Security Compromise Report Form

10.2_Data Breach Security

Compromise Report Form

POPIA:  Section 8

Regulations: R. 4(1)(e)

Mandatory
  Additional Resource      

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