MUST-HAVE LEGAL DOCUMENTS

Patient registration is an important function in the healthcare practice because –

• it provides the practice with basic demographic and medical scheme information about the patient;
• it is a legal requirement – section 13 of the National Health Act, 2003; and
• it is an ethical requirement – paragraph 4 of the HPCSA Guidelines on the Keeping of Patient Records – Booklet 9 (September 2016).

This information is used by the practice to determine the level of care the patient will receive, as well as to bill the patient or their medical scheme company for the services rendered.

Legally the Patient Personal Information Sheet must comply with –

• paragraph 4 of the HPCSA Guidelines on the Keeping of Patient Records – Booklet 9 (September 2016);
• sections 13 (Obligation to keep record) and section 19 (Duties of users) of the National Health Act, 2003;
• the Protection of Personal Information Act, 2013 (POPIA) and specifically the Conditions for the Lawful Processing of Personal Information; and
• sections 14 & 16 of the Electronic Communications and Transactions Act, 2002

• We understood your needs, found the answers to your questions, and developed our AC’s POPIA Compliance Framework Documentation Toolkit especially for your organisation. It doesn’t require completion of every document that a large world-wide corporation needs. Instead, it includes only those documents YOUR organisation needs.
• Choose the template you need. Templates is categorised in one the main domains of POPIA compliance.

1. Patient Information Sheet (Mandatory)
2. Terms & Conditions pertaining to Payment (Recommended)
3. Notice of Privacy Practices (Mandatory)
4. Poster -POPIA Notice of Privacy Practices (Recommended)
5. Authorisation for Release of Personal Information to Third Parties (Mandatory)
6. Patient Consent To Use Electronic Communications (Mandatory)
7. Patient Consent To Medical Treatment (Recommended)
8. Zero Tolerance Harassment Policy Poster (Mandatory)