Modernising the Payment Toolkit for the Healthcare Practice
From 13 April 2026 any EFT or paper debit order can be reversed for 60 days, even when the collection was valid. This 12-page practice memorandum shows what to use instead, and how to lock a payment plan so it stays paid.
What the memo covers
Written for the practice manager. Read it before Session 2 of Webinar 6 and bring your questions.
Card, payment link, PayShap Request and DebiCheck: which to use at the desk, for small balances and for payment plans.
Why a valid collection can still be reversed, and what that means for the practice's cash flow.
How to make the agreement, the mandate and the collection match so the plan cannot be reversed.
What each type of failed or reversed payment means, and what to do about it.
The SOP, the Payment Plan Agreement and the operator agreement that the memo refers to are issued to delegates in the Webinar 6 template pack of 26 documents.
Put it into practice: Webinar 6, 24 – 26 November 2026
Receivables, credit management and collections for the healthcare practice, live online in three two-hour lunchtime sessions (12h00 – 14h00). Includes the electronic delegate manual, 26 templates, the one-page table of 23 payment instruments, all three recordings and a certificate after Session 3. Session 2 includes a live claims and ICD-10 Q&A with Alta Naude.