Patient Consent To Use Electronic Communications

RECOMMENDED

While electronic communication can improve patient care and enhance patients’ engagement in their care, it can also present unique challenges to patient privacy and confidentiality.

The risks of interception or errors in sending email, texts, or instant messages can be significant. To avoid ambiguity, the action of giving consent must be distinct from other actions such as agreeing to your practice’s terms and conditions in the patient information sheet.

A blanket consent to the processing of personal information will never be valid.