Poster – POPIA Notice of Privacy Practices

RECOMMENDED

POPIA requires practices to process personal and special personal information ‘reasonably’ and in an ‘open’ which is ‘easily accessible and easy to understand’. This means that practices must provide information to patients about how the practice processes patient data in the form of practice privacy notices.

It is suggested that a layered approach can be used to inform patients. Practices should display a poster in the waiting room and have their Notice of Privacy Practices available at the front desk if a patient enquire about the privacy notice.

The poster must provide basic information which explains to patients how their medical records are shared. An additional option is to use the practice’s phone system to play a recorded message which reminds patients to look on the website for information.

The poster should signpost where the more detailed Notice of Privacy Practices can be found.

Section 18 of the Protection of Personal Information Act, 2013 is applicable.